How to play a recorded message on Live call

You can activate the options.php option($PreseT_DiaL_LinKs) to show D1_DIAL links in the transfer conf frame which will allow you to dial extensions and play audio while on the line with a customer. We usually recommend using the 8168-recorded audio here, or uploading 851999XX type audio files to play and then hangup because there is no mechanism to hangup these calls once they are initiated.

The usual reasons for going into this panel are to raise/lower/mute volume for specific participants or to hangup channels that need to be hungup in special circumstances. 

i have one client that uses "D1 - DIAL" to launch automated messages and if they need to stop those messages they use this panel to hangup the channel.

http://www.vicidial.org/VICIDIALforum/viewtopic.php?t=13489

reset vicidial admin password

vicidial password retrivel

by striker » Sun Jan 16, 2011 9:24 pm

hi 

if you know the admin username then follow the below steps to get the admin password and then login to the vicidial admin gui and then reset it 

1.Login to your mysql database. type the following 
mysql -ucron -p1234 asterisk 

2. once you entered the mysql cli type the following ie after the mysql> 

select * from vicidial_users where user='admin'; 
NOTE: in the field of user='admin' enter your admin username 

once entering the above command it will give you some quiries as below 

+---------+-------+-------------+-----------+------------+------------+-------------+------------+--------------+--------------------+--------------+------------------+-----------------+----------------------+------------+-----------------+------------------+-------------------+----------------+--------------+----------------+-----------------------+-----------------------+------------------+---------------------+---------------------+------------------+--------------------+--------------------+----------------+-------------------------------+------------------------+-------------------+-------------------+--------------+------------------+--------------+----------------+----------------+-----------------+-------------------+---------------------+----------------+--------------+-----------------------------+-------------------------+------------+---------------+---------+-----------+-----------+-------------------+----------------------+----------------------+--------------------------+----------------------+---------------------+---------------------+ 
| 1 | admin | vicidialnow | Admin | 9 | ADMIN | NULL | NULL | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 0 | 1 | 1 | NULL | 1 | 0 | 0 | 1 | 1 | 1 | 1 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | DISABLED | NOT_ACTIVE | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | NOT_ACTIVE | 0 | 0 | 0 | 
+---------+-------+-------------+-----------+------------+------------+-------------+------------+--------------+--------------------+--------------+------------------+-----------------+----------------------+------------+-----------------+------------------+-------------------+----------------+--------------+----------------+-----------------------+-----------------------+------------------+---------------------+---------------------+------------------+--------------------+--------------------+----------------+-------------------------------+------------------------+-------------------+-------------------+--------------+------------------+--------------+----------------+----------------+-----------------+-------------------+---------------------+----------------+--------------+-----------------------------+-------------------------+------------+---------------+---------+-----------+-----------+-------------------+----------------------+----------------------+--------------------------+----------------------+---------------------+---------------------+ 
1 row in set (0.00 sec) 

it show your password next to your admin username as highlited in red

vicidial manual dial useful option

Manual Dial Override:	NONEALLOW_ALLDISABLE_ALLDISABLE_ALL
Manual Dial Override Field:	ENABLEDDISABLEDDISABLED

Manual Dial Override -The setting can override the Users setting for manual dial ability for agents when they are logged into this campaign. NONE will follow the Users setting, ALLOW_ALL will allow any agent logged into this campaign to place manual dial calls, DISABLE_ALL will not allow anyone logged into this campaign to place manual dial calls. Default is NONE. 

Manual Dial Override Field -The setting if set to ENABLED will show the Manual Dial Override field in the agent screen. Default is ENABLED. 

Manual Dial Filter:

Manual Dial Filter -This allows you to filter the calls that agents make in manual dial mode for this campaign by any combination of the following: DNC - to kick out, CAMPAIGNLISTS - the number must be within the lists for the campaign, NONE - no filter on manual dial or fast dial lists. CAMPLISTS_ALL - will include inactive lists in the search for the number. WITH_ALT will also search the Alt Phone field for the phone number. WITH_ALT_ADDR3 will also search the Alt Phone field and the Address 3 field for the phone number. 

vicidial dispo time

Dispo is the abbrevation of disposition. It's that time that the agent is working on the disposition screen and setting the new status of the lead and/or scheduling a recall. 

The time between clicking the hangup button and submitting the dispo screen is taken as dispo time. 

To get the timclock values you have to get your agents to login into the so named timeclock before he/she logs into the campaign. Timeclock login times a taken seperatley and not really needed for logging into campaigns and taking calls. 
You can force timclock logins in the user group settings.. 


Best regards 
Fram

Ubuntu 10.04 on Dell PE 2900 I

http://www.eflo.net/VICIDIALforum/viewtopic.php?t=24146

vicidial carrier

Account Entry:
[asterisk]
host=69.11.118.23
type=peer
port=5060
disallow=all
allow=ulaw
allaw=alaw
nat=force_rport,comedia
directmedia=no
context=trunkinbound
dtmfmode=rfc2833
trustrpid=yes
sendrpid=yes
qualify=yes
fromuser=vicidial

Dialplan Entry:
exten => _9.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9.,2,Dial(SIP/asterisk/${EXTEN:1},,To)
exten => _9.,,3,Hangup

vicidial web variables

Web FormVARhttp://65.181.118.232/dialer_upgraded/edit_cp.php?name=1&cid=--A--phone_number--B--&id=102&audio=/var/www/dialer_upgraded/audio/561b18321e698&list=111&cp_name=1

Web Form Target  _blank




script



Helllo Mr/Mrs : --A--title--B--  name=--A--first_name--B-- is your phone number :  
--A--phone_number--B--  Custom var

  --A--web_vars--B--


--A--user_custom_two--B--

--A--user_custom_one--B--




on the  user panel  we just add the values for web var  and  user custom var  and then we access to those variables with the  above

agentdirect

http://www.vicidial.org/VICIDIALforum/viewtopic.php?f=4&t=27335