by mflorell » Thu May 27, 2010 4:32 pm
It's not experimental, it is just too much control for about 99.5% of ViciDial users out there. We have a couple clients using it and it works great if you keep very close tabs on your lists. What we see when clients usually call us with dialing problems that have List Mix enabled is that most of their lists need to be reset or they do not have the right statuses selected.
An example: a client called up with problems. We looked at their settings and ran the hopper script and saw that with a hopper level of 100 they were only actually inserting 11 leads be run because most of their lists had no leads available to be dialed. List Mix only does exactly what you tell it to, nothing more, and that means you have to do most of the work setting the right ratios and statuses and resetting the lists.
An example: a client called up with problems. We looked at their settings and ran the hopper script and saw that with a hopper level of 100 they were only actually inserting 11 leads be run because most of their lists had no leads available to be dialed. List Mix only does exactly what you tell it to, nothing more, and that means you have to do most of the work setting the right ratios and statuses and resetting the lists.
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