Re: Cancel Callback Hold

Re: Cancel Callback Hold

by mflorell » Sat Aug 02, 2014 7:43 am

If you set up the "AST_DB_dead_cb_purge.pl" script in your crontab then it can periodically clear out callback entries for leads that have had their status changed. Make sure to read the comments so you set the proper options:

dial1:~ # /usr/share/astguiclient/AST_DB_dead_cb_purge.pl --help
allowed run time options:
[--purge-non-cb] = delete callback records of leads with no CBHOLD/CALLBK status
[--remove-dup-cb] = remove older duplicate callbacks for same user and lead_id
[--test] = test
[--quiet] = quiet
[--debug] = verbose debug messages
[--debugX] = extra verbose debug messages