Re: Multiple conference call

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Re: Multiple conference call

by mflorell » Sun May 10, 2020 4:24 pm

The agent screen is only designed to keep track of one 3way call at a time, but we do have several clients that have use the SCRIPT tab with a custom-coded IFRAME script to be able to add multiple other phone calls to the agent session at one time, so it can be done, just not using only standard features.

VICIDIAL email dispo

This send the email  everytime the agent get a call


Start Call URL: VARhttp://150.138.193.13/email.php?name=--A--first_name--B--&last_name=--A--last_name--B--&street1=--A--address1--B--&street2=--A--address2--B--&city=--A--city--B--&phone=--A--phone_number--B--&state=--A--state--B--&postal_code=--A--postal_code--B--



This send the email  for  call transferred

Dispo Call URL:  VARhttp://15.138.193.31/email.php?name=--A--first_name--B--&last_name=--A--last_name--B--&street1=--A--address1--B--&street2=--A--address2--B--&city=--A--city--B--&phone=--A--phone_number--B--&state=--A--state--B--&postal_code=--A--postal_code--B--&sale_status=--A--dispo--B--&log_to_file=1

script
/srv/www/htdocs/email.php



<?php
print_r($_GET);
$subject="Vici email";
$body="";

foreach($_GET as $value){
$body.="$value\n";
}
system("echo \"$body\" | mail -s \"$subject\" ambiorixg12@gmail.com");

?>

https://github.com/inktel/Vicidial/blob/master/docs/CALL_URL_FEATURES.txt

Dispo call URL

Dispo Call URL 
VARhttp://66.42.96.183/salesforce/post.php?first_name=--A--first_name--B--&last_name=--A--last_name--B--&email=--A--email--B--&company=asterisk&state=--A--state--B--&phone=--A--phone_number--B--&street=--A--address1--B--&oid=00D6g000008Nog6&sale_status=SALE&log_to_file=1

This works on SALE status




PHP

<?php
print_r($_GET);










 echo shell_exec("curl  -d \"first_name=$_GET[first_name]&last_name=$_GET[last_name]&email=$_GET[email]&company=$_GET[company]&city=$_GET[city]&state=$_GET[state]&phone=$_GET[phone]&street=$_GET[street]&oid=$_GET[oid]\" \"https://webto.salesforce.com/servlet/servlet.WebToLead?encoding=UTF-8\" ");
foreach($_GET as $key=>$value) {
echo system("echo  '$value' > /srv/www/htdocs/salesforce/post.log ");


}
?>

 /srv/www/htdocs/salesforce/post.php  

agent push events

http://vicidial.org/docs/AGENT_EVENTS_PUSH.txt

Re: Automatic callbacks

Re: Automatic callbacks

by mflorell » Thu Feb 07, 2019 7:39 am

Actually, there is a campaign feature that can do this:

Scheduled Callbacks Force Dial -
This feature will force an agent to a paused state and block out their screen with the next triggered USERONLY scheduled callback to be called. The agent's only option will be to dial this callback, although they are able to look at lead info before they do that. If there are multiple triggered scheduled callbacks for the agent, they all must be called before the agent can move on to handling other items. This feature will not pay attention to the Call Time that is set for the campaign, so these calls may be dialed outside of the set call time. The agent must be able to place manual dial calls for this feature to work. Default is N for disabled.

https://codelabs.developers.google.com/codelabs/bar-codes/#0

https://codelabs.developers.google.com/codelabs/bar-codes/#0

Android Basic concepts

Application Components

1. Activity
2. Service
3. Broadcast Receiver
4. Content Provider

Activity

*Main class that users see when they run the applications.
*Are provided to give a GUI for the user (enables users to give and get info from app)

Services

*Support long running/background operations
*To support interaction with remote processes

Broadcast Receiver

*Listen for and respond to events that happen on a device
*Events represented by the intent class and then broadcast
*(example) someone sends you an SMS. My phone has broadcast receiver that have subscribed to them so that they can respond to them

Content Provider

*Allow multiple applications to store and share data
*uses database-style interface
*handles interprocess communication
*Browser application uses content providers (saved bookmarks saved in a content provider)

Steps to Create an Android App

1. Define Resources (non-source code entities, strings, images, etc)
2. Implement Application Classes
3. Package Application (system packages application components into an .apk file, developers specify required application information in a file called AndroidManifest.XML)4. Install and Run Application

AndroidManifest.xml

*Application Name
*Components
*Permissions
*Minimum API level