Re: Where to look for calls that went through to Call Menu

 

Re: Where to look for calls that went through to Call Menu

by mflorell » Tue Aug 11, 2020 8:01 pm

To see everything in context, you can look at the screenlog file in /var/log/astguiclient/

Calls to Call Menus are also logged to the "live_inbound_log" table in the database.

New install no mute botton

Re: New install no mute botton

by mflorell » Tue Jul 07, 2020 8:56 am

There's a new agc/options.php setting you can enable for this:

$ast13_volume_override = '0'; # set to 1 to allow agent to use volume controls even on Asterisk 13 servers


Just change that to '1' and the volume/mute buttons will reappear

mflorell

Site Admin

 

Posts: 17487

Joined: Wed Jun 07, 2006 2:45 pm

Location: Florida

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Re: phone extension recording

Re: phone extension recording

Go into the phone record and search for the field labeled Phone Context. Change it from default to defaultlog. Wait a minute for the settings to reload. That phone's calls should now be recorded. To view finished calls for that phone just go into its phone record and scroll down to the bottom. There should be a link labeled, 'Click here for phone call recordings'. Click that and you should see the recordings. Mind you the recordings do need to be processed by the audio recording scripts so it might take five minutes after the call completed before the recording shows up.

change the language of vicidial

Re: change the language of vicidial 9.02

by mflorell » Fri Jun 05, 2020 11:18 pm

Go to Admin -> System Settings and change the "Enable Languages" setting to '1', the submit. Then go to Admin -> Languages, add a new language with 'fr' as the Language Code, then go to http://vicidial.org/translations/ and download the translation file you want to use, then import it into the langauge you just created in VICIdial.

Re: Multiple conference call

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Re: Multiple conference call

by mflorell » Sun May 10, 2020 4:24 pm

The agent screen is only designed to keep track of one 3way call at a time, but we do have several clients that have use the SCRIPT tab with a custom-coded IFRAME script to be able to add multiple other phone calls to the agent session at one time, so it can be done, just not using only standard features.

VICIDIAL email dispo

This send the email  everytime the agent get a call


Start Call URL: VARhttp://150.138.193.13/email.php?name=--A--first_name--B--&last_name=--A--last_name--B--&street1=--A--address1--B--&street2=--A--address2--B--&city=--A--city--B--&phone=--A--phone_number--B--&state=--A--state--B--&postal_code=--A--postal_code--B--



This send the email  for  call transferred

Dispo Call URL:  VARhttp://15.138.193.31/email.php?name=--A--first_name--B--&last_name=--A--last_name--B--&street1=--A--address1--B--&street2=--A--address2--B--&city=--A--city--B--&phone=--A--phone_number--B--&state=--A--state--B--&postal_code=--A--postal_code--B--&sale_status=--A--dispo--B--&log_to_file=1

script
/srv/www/htdocs/email.php



<?php
print_r($_GET);
$subject="Vici email";
$body="";

foreach($_GET as $value){
$body.="$value\n";
}
system("echo \"$body\" | mail -s \"$subject\" ambiorixg12@gmail.com");

?>

https://github.com/inktel/Vicidial/blob/master/docs/CALL_URL_FEATURES.txt

Dispo call URL

Dispo Call URL 
VARhttp://66.42.96.183/salesforce/post.php?first_name=--A--first_name--B--&last_name=--A--last_name--B--&email=--A--email--B--&company=asterisk&state=--A--state--B--&phone=--A--phone_number--B--&street=--A--address1--B--&oid=00D6g000008Nog6&sale_status=SALE&log_to_file=1

This works on SALE status




PHP

<?php
print_r($_GET);










 echo shell_exec("curl  -d \"first_name=$_GET[first_name]&last_name=$_GET[last_name]&email=$_GET[email]&company=$_GET[company]&city=$_GET[city]&state=$_GET[state]&phone=$_GET[phone]&street=$_GET[street]&oid=$_GET[oid]\" \"https://webto.salesforce.com/servlet/servlet.WebToLead?encoding=UTF-8\" ");
foreach($_GET as $key=>$value) {
echo system("echo  '$value' > /srv/www/htdocs/salesforce/post.log ");


}
?>

 /srv/www/htdocs/salesforce/post.php