vicidial hopper

The vicidial hopper is used to temporarily hold calls in a small "memory table" for future dialing. This allows the dialing script to refer to a very small record set (very quickly!) when actually dialing. This table (the vicidial hopper table) is loaded every 60 seconds with approximately enough calls to last two minutes. So it will never run out, but it will have (for instance) only 50-500 records for each campaign instead of (for instance) 3 million records for each campaign.

This way the MySQL query that asks for the next several numbers to dial for this campaign can return in about a nanosecond with almost no load on the dialer. Keeps Vicidial humming at a pretty good.

http://www.vicidial.org/VICIDIALforum/viewtopic.php?f=2&t=35268&p=120985#p120985

Answering Machine Detection accurancy

Answering Machine Detection

by mflorell » Sun Jan 31, 2016 9:18 pm

The built-in AMD is only 70% accurate, and will have 30% false-positives. That means that 30% of the humans that answer, it will code as answering machines. We generally don't recommend anyone use it.

There is a paid-for option in the Sangoma CPD proxy server, but it is complex to install and configure and the cost is not insignificant.

http://vicidial.org/VICIDIALforum/viewtopic.php?f=2&t=35250

Installing ZOIPER web on vicidial

by mflorell » Tue Sep 21, 2010 6:30 pm

You need to download the Zoiper Web application from zoiper.com and put it in the /agc/webphone/ directory on your webserver. Unless you get a registration certificate from zoiper(or a reseller like the ViciDial Group) the calls will be limited to 3 minutes in length

http://www.vicidial.org/VICIDIALforum/viewtopic.php?p=53727