vicidial Support

by **mflorell** » Thu Apr 19, 2018 6:13 am

Have you tried a 3way dial prefix of '88'? This only works if you use a normal dial prefix of '9' though. What it does is forces all 3way calls to answer internally as soon as they are placed, so you can hang up any time you want.

Yes, you can drop to a Call Menu(safe harbor drop action = CALLMENU) and use the cm_dnc.agi script to do that:

# cm_dnc.agi version 2.14
#
# Designed to work with Cell Menus to allow setting of a number as DNC or NI
# This script is meant as a replacecment for the agi-VDADinbound_NI_DNC_CIDlookup.agi
# script. It is designed to work easily in the Call Menu framework, it plays no
# audio itself, and it has more options.
#
# Flag Options:
# 1- run as DNC status or NI status (Default=NI)
# 2- default to insert into the vicidial_dnc table for DNC selections (Default=YES)
# 3- campaign to take dnc settings from(overrides option 2)
# 4- call menu option to send the call to after executing (Default=B)
# 5- if option 3 is used, search for lead in campaign lists or whole system(CAMP or SYS) (Default=SYS)
#
# example of what to put in the AGI entry for a Call Menu AGI route:
# cm_dnc.agi,DNC---YES---TESTCAMP---B---CAMP

vicidial Support

jueves, 24 de mayo de 2018

Cancel transfer attempt before dial timeout

Re: Cancel transfer attempt before dial timeout

DNC call menu