sábado, 8 de septiembre de 2018

Re: Call Note


Re: Call Note

Unread postby mflorell » Fri Sep 29, 2017 10:56 am
Campaign Detail -> Call Notes Per Call

Call Notes Per Call -Setting this option to ENABLED will allow agents to enter in notes for every call they handle in the agent interface. The notes entry field will appear below the Comments field in the agent interface. Also, if the Agent User Group is allowed to view Call Logs then the agent will be able to view past call notes for a lead at any time. Default is DISABLED.

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