Re: phone extension recording

Re: phone extension recording

Go into the phone record and search for the field labeled Phone Context. Change it from default to defaultlog. Wait a minute for the settings to reload. That phone's calls should now be recorded. To view finished calls for that phone just go into its phone record and scroll down to the bottom. There should be a link labeled, 'Click here for phone call recordings'. Click that and you should see the recordings. Mind you the recordings do need to be processed by the audio recording scripts so it might take five minutes after the call completed before the recording shows up.