Callbacks not porting to other campaign

Re: Callbacks not porting to other campaign

by mflorell » Tue Feb 28, 2017 2:33 pm

There's a setting to change that in System Settings:

Agent Only Callback Campaign Lock -This option defines whether AGENTONLY callbacks are locked to the campaign that the agent originally created them under. Setting this to 1 means that the agent can only dial them from the campaign they were set under, 0 means that the agent can access them no matter what campaign they are logged into. Default is 1.