lunes, 20 de febrero de 2017

Limit the number of leads allocated to an agent per day


Is it possible to limit the number of new leads allocated to each agent per day?

Example:

I create a new campaign – Manual Dial
20 agents are assigned to the campaign
I load a list of 10,000 leads
Each agent must be allocated only 100 new leads per day
Once they have dialled their new lead allocation they still have access to their call-backs, no answers, referrals, etc.


Postby mflorell » Sat Oct 22, 2016 10:03 am
We just added a feature to do this a couple weeks ago. Make sure you upgrade to the latest svn/trunk version, then go to system settings and enable "New Leads Per List Limit"

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